UK Policing Productivity Review

The UK Home Office commissioned the National Police Chiefs’ Council to: – review police productivity, – provide recommendations to improve efficiency and effectiveness in policing.   The results are contained in this report: – Policing Productivity Review, Nov. 2023

Read more

McKinsey Report on US productivity

Boosting US productivity represents a $10 trillion opportunity in US GDP between now and 2030 Since 2005, US labor productivity has grown at a lackluster 1.4 percent annually. At the same time, real wages have slowed and workforce participation has declined. Regaining the long-term productivity growth rate of 2.2 percent would help the country confront…

Read more

Elon Musk 6 rules for productivity

Elon Musk sent an email to the staff at Tesla with his 6 rules for productivity. Unsurprisingly, it leaked. Here they are: 1) Avoid large meetings Large meetings waste valuable time and energy. – They discourage debate – People are more guarded than open – There’s not enough time for everyone to contribute Don’t schedule…

Read more

Online Support: customer survey

In today’s business climate, providing online support is more important than ever. According to a recent survey, only 10% of customers prefer telephone support to online support. But 45% of companies that offer self-help to their customers achieve an increase in online support visits and a reduction in telephone inquiries. At REGENERING, we always ask…

Read more

Help desk system: how to take advantage of its benefits

A help desk system is a great way to streamline your customer service operations. By centralizing all of your customer inquiries and requests into one system, you can more easily track, prioritize and resolve them in a timely manner. In this post, we’ll talk about some of the advantages of using a help desk system…

Read more