Elon Musk sent an email to the staff at Tesla with his 6 rules for productivity. Unsurprisingly, it leaked. Here they are: 1) Avoid large meetings Large meetings waste valuable time and energy. – They discourage debate – People are more guarded than open – There’s not enough time for everyone to contribute Don’t schedule…
In today’s business climate, providing online support is more important than ever. According to a recent survey, only 10% of customers prefer telephone support to online support. But 45% of companies that offer self-help to their customers achieve an increase in online support visits and a reduction in telephone inquiries. At REGENERING, we always ask…
A help desk system is a great way to streamline your customer service operations. By centralizing all of your customer inquiries and requests into one system, you can more easily track, prioritize and resolve them in a timely manner. In this post, we’ll talk about some of the advantages of using a help desk system…
